FAQ ID # 733

accept awards

Last Update : 2017/01/06

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Question / Issue

Whenever I try to accept my financial aid awards, it always pops up with an error message. How will I be able to access this page in order to accept my awards?

Answer / Solution

It may just be a timing issue.  After the awarding of the financial aid offers, a staff member reviews the award packages for the recipients.  Award letters must be generated before a student can accept his/her award.  Once you receive your award notice email notification, you should be able to accept, modify or decline the financial aid offers.  However, if you are still having difficulty accepting the awards after you receive the award notification, you should contact the Office of Financial Aid staff for assistance.  The telephone number is 361-570-4125 or toll-free 1-800-970-4848. 

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